Saturday, May 24, 2008

SAAS and Outsourcing Drive Services to New Heights

How did Services reach 64% of the world economy and 80% of the USA economy? Two contributing factors are Software as a Service (SAAS) and outsourcing. Purchased software is a product but SAAS is a service.

When marketing, legal work, business processing, and other functions are performed in a product company, they are part of the industrial percentage of the economy. When they are purchased from an outside firm (i.e. outsourced), they become part of the service economy.

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